(COVID-19) Update >>>

(COVID-19) Update – 4/8/20


GradWeek Travelers & Parents,

 

We’d like to thank everyone for your support during this difficult time. We’re doing our best to navigate through this unprecedented situation and appreciate your patience. As you can imagine, we are receiving many phone calls and emails at this time. Given that our office is not deemed an “Essential Business” we are working remotely. Please give us up to 72 business hours to respond to your phone messages and/or emails during this time.

 

In the best interest of our traveler’s safety and well-being, we are moving our GradWeek Programs to late June through the middle of July. We are starting with our May departures and working chronologically based on your original departure dates. We will be reaching out to your Campus Organizer and Event Coordinators to determine optimum dates per group. We will notify everyone upon securing new travel dates.

 

We are now extending the reduced cancel fee of $300 to April 17, 2020. We know that some of you are undecided with your upcoming trip and need a little more time to make your decision. We are hoping this will help.

 

We continue to ask for your patience and understanding during this difficult time. Our Customer Service Team, Sales Team, and Operation’s Team have been working long hours on our clients’ behalf through this Pandemic to produce the best possible outcome for our clients. It is not an easy task, but we are committed to you!

 

Sincerely,
GradWeek
International Student Tours, Inc.

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