If you no longer plan to travel, the student/traveler or parent/guardian will need to submit their official “cancellation” request in writing by either mail or e-mail (note: the e-mail notification must come from the same email address that is listed on the traveler’s account) to info@istours.com, and must also include Traveler ID Number (account #), First & Last Name of the traveler, and state their request to “cancel”. Once your cancellation request is received and processed, the traveler will be cancelled from the trip, and cancellation penalties (e.g., non-refundable deposit if cancellation is received before the final payment deadline date or no refund if cancellation is received on or after the trip’s final payment deadline date) will be applied, per the Terms & Conditions of the trip. If any refund is owed after the applied cancellation fee (per the terms and conditions), the funds will be issued back to the traveler listed on the account. Refunds are issued within 4-6 weeks (or 6-8 weeks if cancellation occurs on or after the final payment deadline date) of the approved cancellation date and returned in the same method they were received (i.e., credit card payments = credit card refunds and check or money order payments = a check refund). GradNite is not responsible for misdirected refunds due to a change of address, closed bank accounts, or transactions processed on pre-paid credit cards or gift cards. For full cancellation details and trip policies please refer to the terms and conditions.
Travelers are welcome to bring their toothbrush, deodorant, change of socks/shirt/etc., in their bag, but please note that they are responsible for carrying these items throughout their trip. Also please be mindful that there are special security screenings that students will go through before entering the park, so anything they bring must be in accordance with what the park permits (this information will be sent closer to your departure date). The parks have lockers where students’ items can be stored if needed. Six Flags Magic Mountain, Universal Studios, and Disneyland have lockers available for all-day rental. However, please be aware that locker rentals are on a first-come, first-served basis at the park.
There are several bathrooms within the parks where they can take care of whatever hygiene needs they feel necessary, and the lockers are very accessible to hold any items they may not wish to carry.